Locations

Each location has its own reviews, requests, QR code and Google listing. Manage them from Locations, also under Settings.

Add a location

1. Go to Locations and click Add a location.
2. Fill in the Location name, Address, Phone and Google place ID.
3. Click Add location.

The place ID connects the location to Google, so its reviews come in and you can ask customers for Google reviews. Only you and managers with every location can add or change it; everyone else sees it with a note saying so. The Locations list shows Ready when it's set, or Add place ID when it isn't. See Connect your Google Business Profile.

To add many at once, click Import a list and upload a .csv or Excel file. Each row needs a name.

How many locations

Solo, Duo and Crew include 1 location. Group includes 3, and you can add more from Billing, when you choose the plan or any time after. The free trial includes 1. For prices, see plans and prices.

Switching between locations

The Location menu at the top of the dashboard and Analytics picks which location you're looking at. On Group you can also choose All locations to see them together. The Listing page has its own tab for each location.

Settings for one location

Open a location to change its details or set Reply autopilot at this location. See Reply autopilot.